Privacy Policy for Dr. Sonya

Effective Date: 24-02-2025

At Dr. Sonya, we are committed to protecting the privacy of our customers and mobile app users. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information provided to us in the course of our business operations. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

1.1. Personal Information We may collect personal information from our mobile app customers and users to provide our services and improve the user experience. The types of personal information we may collect include, but are not limited to:

• Full name
• Contact information (e.g., address, email address, phone number)
• Identification documents (e.g., passport, [relevant ID])
• Company affiliation and position
• Payment information
• Communication preferences

1.2. Non-Personal Information We may also collect non-personal information automatically as you interact with our mobile app or use our services. This information may include your IP address, browser type, operating system, referring URLs, and other technical information about your device and interaction with our website.

Use of Information

2.1. Personal Information We may use the personal information we collect for the following purposes:

• Providing services and managing operations
• Communicating with customers regarding their inquiries
• Processing payments and providing invoices
• Sending updates, newsletters, and promotional offers related to our services
• Analyzing and improving our services and operations
• Complying with legal and regulatory requirements

2.2. Non-Personal Information Non-personal information collected automatically may be used for purposes such as analyzing trends, administering the website, tracking user movements, and gathering demographic information. This information helps us understand how visitors interact with our mobile app and enables us to enhance our services.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• With service providers and partners who assist us in providing our services (e.g., shipping carriers, payment processors)
• With trusted third-party vendors for the purposes of payment processing, data analysis, and marketing communications
• When required by law, such as in response to a subpoena or legal process
• To protect our rights, property, or safety, as well as the rights, property, or safety of others
• In the event of a merger, acquisition, or sale of all or a portion of our assets, with appropriate confidentiality measures

Data Security

We implement reasonable security measures to protect the personal information we collect and store. We use industry-standard techniques to secure our systems and regularly update our security practices. However, please be aware that no method of transmission or storage can guarantee absolute security. We cannot warrant the security of your personal information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal information when it is no longer needed.

Third-Party Websites and Services

Our mobile app may contain links to third-party websites or services. We have no control over the privacy practices or content of these websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

International Data Transfers

As a global company, we may transfer personal information to countries outside your jurisdiction for the purposes described in this Privacy Policy. When we transfer personal information internationally, we will ensure adequate safeguards are in place to protect the information in compliance with applicable data protection laws.

Your Rights and Choices

You have the right to access, update, correct, and delete your personal information in our records, subject to legal limitations. You may also have the right to object to the processing of your personal information or to request its portability. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our website, and the revised version will be effective as of the stated effective date.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Dr. Sonya

By using our mobile app or engaging in business with Dr. Sonya, you signify your consent to the terms of this Privacy Policy.